Participant Enrollment Agreement

What to Expect

Learning to be a career coach will be challenging, on both the intellectual level and from a bravery stand-point. You will be participating in weekly virtual calls where live coaching happens from your very first class. You will be held to high standards as you acquire the skills of career coaching. 

You will learn about yourself, which is key to your professional development. Expect to come to class fully prepared, having done your homework and all required coaching practice. Be open to the feedback you receive from your instructors and your fellow class-mates. Take a learning posture, be curious and open to new ideas.

In addition to weekly calls and homework, you will have access to our Learning Management System (LMS) called Thinkific. Much of your homework will be organized into this system for easy access and as a resource in the future. Generally, homework will take one to two hours for each class but it does vary. The homework assignments for the first four classes are more time intensive than the others. Occasionally you will be asked to bring a form or an item for discussion to class. It is critical to follow-through on all obligations.

Attendance and Homework

Class attendance is mandatory. If an emergency comes up, you will be required to watch the recorded class and pass the quiz prior to your next class. If you miss more than one class you will be required to complete the certification program in its entirety in the future.

Your CCEA program includes ten mentor sessions. Attendance at those sessions is mandatory. You are allowed one reschedule if you give twenty-four-hour notice. More than one re-schedule will result in the cancellation of future mentor sessions. Class attendance and respect for your mentor sessions are part of your professional development in the Academy.

If you instructor observes that you are not completing your homework or have not retained the information required to excel, you may not receive your certification. Note that this program will require a commitment from you, your family and everyone in your circle. Ask for support before you get started. At the end of each class, you will have a quiz to complete in our LMS. 

Learning Location and Virtual Call Protocol

Select a location in your home/office that is conducive to learning. Ideally pick a room with a door you can close. If a pet or child wanders in, that’s is part of life. Simply put yourself on “mute” and address the issue as quickly as possible and return to class. An operating camera and audio system are required with no exceptions. We need you to show up fully, ready to work. You will receive a break in the middle of the 2.5-hour class to grab a snack or stretch. Please come back to the call on time and ready to work.

Virtual Call Ground-rules:

• Be self-aware. Allow people to complete their thoughts. Listen more than you speak. If you are an introvert, challenge yourself to participate more. If you are an extrovert, practice offering golden input without dominating the call.

• Get to the bottom-line. Coaching presence starts with speaking succinctly, not wasting time on unrelated stories or chit chat.

• You are not allowed to attend class while driving, without exception.

Program Description  

Designed for individuals seeking a comprehensive, highly interactive program with a deep dive into career coaching best practices and a thorough review of the ICF (International Coach Federation) code of ethics and competencies. You achieve the Career Coach Entrepreneur (CCE) certificate.

• Receive 45 hours of live instruction from our highly-qualified faculty. 

• Complete 15 hours of self-study including videos, reading, and coaching resources.

• Be trained on our proprietary models (Elevate Career Cycle), career assessments (Elevations) and coaching best practices.

• Complete the adult version of Elevations.

• Practice career coaching and receive feedback from your colleagues and instructors in class weekly. Each student will receive a minimum of 5 observed coaching sessions, 3 of which will include written feedback.

• Complete five career coaching sessions with your own client(s), two recorded with the explicit permission of your client, to be reviewed meeting ACC competency markers.

• Grow with 10 mentor coaching sessions, 7 in group setting and 3 one-on-ones.

• Complete weekly quizzes.

• Be immersed in real-life examples of career transitions.

• Create a business plan (whether you are self-employed or an organizational career coach), define your niche, learn how to run a successful business, develop a profitability model, be trained on both marketing and sales as it relates to client attraction and learn how to use social media to grow organically.

• Launch with access to alumni-only customizable forms, learning resources, checklists, ICF preparation material and much more.

Resources Included in the Program

• Copy of the book Elevate Your Career:  Live a Life You’re Truly Proud Of (Mailed via media mail in advance of the program). If there is not time to get you a soft-cover book, we will send an e-book.

• An Elevations assessment code for your personal use.

• Subscription to the Helen Horyza YouTube channel with career development and job search videos. Subscribe and hit the bell before classes start.

• Online course support materials, videos and presentations via Thinkific.

Program Graduation Requirements

• Attend the 14 required classes and participate fully.

• Complete the self-study and quiz associated with each of the classes.

• Complete a final exam.

• Complete both the adult and student versions of Elevations.

• Participate in your 10 mentor coaching sessions.

• Submit 2 recorded coaching sessions by class 10, with explicit permission from your client, for instructor evaluation. 

Student Contact Hours and Self-Study

Live Instruction and Mentoring: 45 hours total

Self-Study 15 hours total

Policies and Procedures

CCEA Right to Cancel

Unforeseen situations may arise that will cause CCEA to cancel or reschedule courses or tracks.  CCEA is not responsible for cost that may have been incurred by students as a result of cancellations or rescheduling.

Right to Refuse or Remove

CCEA reserves the right to refuse a student participation in our tracks or programs.  In addition, CCEA reserves the right to remove from a virtual call or in person training who is negatively impacting other students.

Partial Completion Policy

The Career Coach Entrepreneur Academy offers credit for partial completion of your certification program. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for a course in which you are currently or were previously enrolled, please contact Helen Horyza at helen@helenhoryza.com no more than 10 working days after the course has ended. 

Please include details about the course in which you were enrolled, the number of credit hours you are seeking, and any additional relevant information. If approved, you will receive a certificate of credit from the Career Coach Entrepreneur Academy indicating the number of training hours completed.

Transfer of Credit Policy

At this time, we are not able to accept partial course credit from other organizations or programs. Even if you have completed a Level 1 program, you must enroll for the entirety of a Level 2 program. Individuals with questions about this process should contact Helen Horyza at helen@helenhoryza.com.

Registration and Payment Procedure

Click on the “Register Now” button found at the Academy website, Academy.ElevateYourCareer.com. This will take you to our Learning Management System. Establish your account and pay for your certification.

Discounts

Refer a friend or colleague who enrolls in a program and get a 10% discount on your tuition. Pay in full (30 days) before program starts and get a 10% discount on your tuition.

All registrations are secured on a first-come, first-served basis. Your registration in the Academy is dependent upon receipt of full payment. We accept payment via credit card. All payments will be in US currency. 

Cancellations and Refunds

If you choose to cancel your registration in a course prior to the start of the course, you will receive a full refund, excluding a $200 non-refundable service fee. Call and leave a message with our office to notify us that you cannot attend or write us an e-mail. Refunds will be processed within 30 days of your notification that you do not plan to attend. If you do not notify us in advance that you will be unable to attend a course for which you are registered, you will forfeit the full course fee.

Registration Modifications 

Modifications to registration, including substitutions of participants or transfer of course dates, must be completed at least seven days before the program date. Participants may contact the Career Coach Entrepreneur Academy to modify their registration at (email or phone). Course changes will be allowed as long as there are spots available.

Illness Policy

In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meetings. If you have an emergency or become ill and are not able to attend a class or mentor session, please contact your instructor/mentor and Helen Horyza at helen@helenhoryza.com immediately. 

Class attendance is mandatory. If an emergency comes up, you will be required to watch the recorded class and pass the quiz prior to your next class. If you miss more than one class, please refer to our Partial Completion Policy for further information.

Your CCEA program includes ten mentor sessions. Attendance at those sessions is mandatory. You are allowed one reschedule if you give twenty-four-hour notice. More than one re-schedule will result in the cancellation of future mentor sessions. 

Grievance Policy

The Career Coach Entrepreneur Academy seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner. Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems. 

A process for filing grievances can be found below: 

Step One: A participant should first attempt to resolve the issue directly with the educator/trainer, staff, or participant with whom they have an issue. If participants are not comfortable approaching the individual, they can proceed to step 2.

Step Two:   If participants are not comfortable approaching the individual with whom they have a grievance, or are unable to resolve the issue directly, participants should submit a written grievance to the program manager within 10 working days. The program manager will review the issue and talk to the student within 10 working days of receiving the complaint. The program manager will work with all parties involved to resolve the issue.

Step Three:  If a participant does not feel the issue is resolved, a written request for an appeal should be sent to Helen Horyza for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). Appeals are reviewed and a written response will be provided to the participant within 10 working days. All appeal decisions are final.

Signatures:

______________________________________   ____________________________________

Name, Date Name, Date

The Career Coach Entrepreneur Academy seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner. Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems. 

A process for filing grievances can be found below: 

Step One: A participant should first attempt to resolve the issue directly with the educator/trainer, staff, or participant with whom they have an issue. If participants are not comfortable approaching the individual, they can proceed to step 2.

Step Two:   If participants are not comfortable approaching the individual with whom they have a grievance, or are unable to resolve the issue directly, participants should submit a written grievance to the program manager within 10 working days. The program manager will review the issue and talk to the student within 10 working days of receiving the complaint. The program manager will work with all parties involved to resolve the issue.

Step Three:  If a participant does not feel the issue is resolved, a written request for an appeal should be sent to Helen Horyza for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). Appeals are reviewed and a written response will be provided to the participant within 10 working days. All appeal decisions are final.

The Career Coach Entrepreneur Academy supports individuals with disabilities and is committed to providing disabled individuals access reasonable accommodations. In addition, the Career Coach Entrepreneur Academy prohibits discrimination on the basis of disability and ensures equal opportunity for all qualified individuals with disabilities. 

The Career Coach Entrepreneur Academy is committed to providing reasonable accommodations in compliance with all local, state/territory, and federal laws. 

Individuals with questions about this policy, or who wish to request accommodation should contact Helen Horyza at helen@helenhoryza.com or call 916-989-0616. 

Able to accommodate learning disability: Our goal is to create a learning environment which meets the needs of each individual student. We are able to accommodate a variety of learning disabilities to make our program more accessible. Please contact Helen Horyza at helen@helenhoryza.com or call 916-989-0616 before enrolling to determine if your needs can be met. 

The Career Coach Entrepreneur Academy is committed to ethical marketing. We emphasize trustworthy, transparent, social, and culturally sensitive marketing practices.

We believe in fairness, honesty, responsibility, and trust in our marketing approaches including our website, catalog, promotional videos, newsletters, email communication, initial conversations and ongoing communication.

Our goal is to create long-lasting brand-customer relationships on shared goals and values. Our reputation and brand legacy are cherished. We consider you a partner in our marketing strategies and approaches.

CCEA believes that prospective coaches deserve access to equitable, safe, non-judgmental educational opportunities. In order to more fully accomplish our mission and live our values, we strive to make our commitment to diversity, equity, inclusion, and justice evident in all aspects of our work, our team, and organizational structure.

Non-Discrimination Policy

 It is the policy of the Career Coach Entrepreneur Academy that: 

• Recruitment and hiring of all personnel are conducted without discrimination against any individual with regard to race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status. 

• All staff and personnel will not discriminate against any employee or participant because of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status. 

• All individuals are welcome to participate regardless of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.

• All employees, students, and other participants should be able to enjoy an environment free of discrimination and harassment. This includes, but is not limited to, discrimination or harassment in the areas of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status. 

Our organization does not and will not tolerate conduct by any employee, student, volunteer, contractor, visitor, or vendor which unreasonably interferes with an individual’s ability to learn in a welcoming environment. Participants who wish to report discrimination are encouraged to follow the grievance policy outlined in Terms and Agreements on our website. The Career Coach Entrepreneur Academy will promptly investigate all claims and reports of inappropriate conduct.

In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meetings. If you have an emergency or become ill and are not able to attend a class or mentor session, please contact your instructor/mentor and Helen Horyza at helen@helenhoryza.com immediately. 

Class attendance is mandatory. If an emergency comes up, you will be required to watch the recorded class and pass the quiz prior to your next class. If you miss more than one class, please refer to our Partial Completion Policy for further information.

Your CCEA program includes three mentor sessions. Attendance at those sessions is mandatory. You are allowed one reschedule if you give twenty-four-hour notice. More than one re-schedule will result in the cancellation of future mentor sessions. 

Attendance and Homework

Class attendance is mandatory. If an emergency comes up, you will be required to watch the recorded class and pass the quiz prior to your next class. If you miss more than one class, please refer to our Partial Completion Policy for further information.

Your CCEA program includes ten mentor sessions. Attendance at those sessions is mandatory. You are allowed one reschedule if you give twenty-four-hour notice. More than one re-schedule will result in the cancellation of future mentor sessions. 

Class attendance and respect for your mentor sessions are part of your professional development in the Academy.

If you instructor observes that you are not completing your homework or have not retained the information required to excel, you may not receive your certification. Note that this program will require a commitment from you, your family and everyone in your circle. Ask for support before you get started. At the end of each class, you will have a quiz to complete in our LMS. 

Learning Location and Virtual Call Protocol

Select a location in your home/office that is conducive to learning. Ideally pick a room with a door you can close. If a pet or child wanders in, that’s is part of life. Simply put yourself on “mute” and address the issue as quickly as possible and return to class.

An operating camera and audio system are required with no exceptions. We need you to show up fully, ready to work. You will receive a break in the middle of the three-hour class to grab a snack or stretch. Please come back to the call on time and ready to work.

Class Engagement:

• Arrive on time to all sessions.

• Attend all live session and mentor coaching sessions.

• Have your camera on for virtual live sessions.

• Participate fully in all sessions and mentor coaching sessions. This includes being prepared for the session, involving yourself in discussions and activities, assuming responsibility for your learning.

• Be self-aware. Allow people to complete their thoughts. Listen more than you speak. If you are an introvert, challenge yourself to participate more. If you are an extrovert, practice offering golden input without dominating the call.

• Get to the bottom-line. Coaching presence starts with speaking succinctly, not wasting time on unrelated stories or chit chat.

• Be respectful of your fellow participants and instructors, including silencing your cell phone, not texting, and other disruptive behaviors.

• You are not allowed to attend class while driving, without exception.

All registrations are secured on a first-come, first-served basis. Your registration in the Academy is dependent upon receipt of full payment. We accept payment via credit card. All payment will be in US currency. 

Cancellations and Refunds

If you choose to cancel your registration in the Academy prior to the start of the course, you will receive a full refund, excluding a $200 non-refundable service fee. Call and leave a message with our office to notify us that you cannot attend or write us an e-mail. Refunds will be processed within 30 days of your notification that you do not plan to attend.

If you do not notify us in advance that you will be unable to attend a course for which you are registered, you will forfeit the full course fee.

CCEA Right to Cancel

Unforeseen situations may arise that will cause CCEA to cancel or reschedule courses or tracks.  CCEA is not responsible for cost that may have been incurred by students as a result of cancellations or rescheduling.

Right to Refuse or Remove

CCEA reserves the right to refuse a student participation in our tracks or programs.  In addition, CCEA reserves the right to remove from a virtual call or in person training who is negatively impacting other students.

Dicounts

Discounts

Refer a friend or colleague who enrolls in a program and get a 10% discount on your tuition.

Pay in full (30 days) before program starts and get a 10% discount on your tuition.

As an ICF Accredited provider, our organization adheres to and emphasizes the International Coaching Federation Code of Ethics. The ICF Code of ethics describes the ICF core values, ethical principles, and standards of behavior for all ICF professionals. Meeting these ethical standards of behavior is the first of the ICF core coaching competencies. You can read more about the ICF Code of Ethics at the ICF website.

Additionally, the Career Coach Entrepreneur Academy commits to acting with integrity and transparency. We hold ourselves and our participants to the highest level of integrity and strive to be as transparent as possible by explicitly stating measures being taken to provide programs in an ethical manner. We do not believe in using manipulative or dishonest sales tactics and strive to provide a safe and ethical sales process. Further, we work to provide fair and equitable pricing for all programs to ensure access and quality of coaching education.

At this time, we are not able to accept partial course credit from other organizations or programs. Even if you have completed a Level 1 program, you must enroll for the entirety of a Level 2 program. Individuals with questions about this process should contact Helen Horyza at helen@helenhoryza.com.

The Career Coach Entrepreneur Academy operates as part of the Elevate Your Career Inc. business. Elevate Your Career Inc. is 100% owned by Helen M. Horyza.

Organization Address:

1024 Iron Point Road, #1207

Folsom, CA  95630

State of California Entity Number:  C2490455

Date of Filing:  1/12/22

The Career Coach Entrepreneur Academy offers credit for partial completion of your certification program. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for a course in which you are currently or were previously enrolled, please contact Helen Horyza at helen@helenhoryza.com no more than 10 working days after the course has ended. 

Please include details about the course in which you were enrolled, the number of credit hours you are seeking, and any additional relevant information. If approved, you will receive a certificate of credit from the Career Coach Entrepreneur Academy indicating the number of training hours completed.